Privacy Policy
Learn how we collect, protect, and respect your personal data and privacy when shopping with Lunara.
Information Collection
We collect personal information necessary to process your transactions, including your name, email address, phone number, and physical shipping address at the time of checkout.
How We Use Your Data
Your information is exclusively used to generate WhatsApp order messages, process delivery coordinates, send transactional updates, and manage newsletter subscriptions when explicitly opted in.
Data Protection
We employ strict security measures. Client-side administrative sessions are authenticated using secure, signed JSON Web Tokens (JWT) stored in HTTP-Only cookies to prevent unauthorized data access.
Third-Party Policy
We do not sell, rent, or trade customer information. Data is shared with third-party service providers (like Brevo and delivery couriers) solely for executing transactional emails and order shipping.
Cookies & Local State
Our platform utilizes cookies and local browser storage to manage your cart details and maintain secure administration login states. These local variables do not track external browsing history.
Communications
If you subscribe to our newsletter, we will send promotional updates. You retain the right to unsubscribe or update your contact preferences at any time by contacting our support.
For any concerns regarding your personal data or to request data removal, please contact our privacy officer at hello@lunara.boutique or visit our Contact Page.